Dispatchers

  • Full Time
  • Based at Willenhall (Coventry), Bournville Police Station or Wednesfield Police Station.
  • Posted 3 months ago

Department: Force Contact
Salary: £19,521 - £24,030 (plus Shift Allowances where relevant)
Reference: 389/16

Job description


Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities.

Our Dispatchers need to be ready to manage calls for service 24/7. Our resources need as much information as possible to deliver the force vision to the public and you’ll have the crucial task of communicating with front line officers and ensuring calls for service are appropriately prioritised and managed, using THRIVE+ principles. In Force Contact, the actions you take during those critical first minutes of an incident will shape the Force’s initial response and directly impact on the eventual outcome.

As part of a modernising police service you will need to be innovative in the way that you make decisions ensuring that on each and every contact you understand the person, the circumstance and the need. This basic requirement will ensure that you make ethical and balanced decisions in sometimes life threatening circumstances.

We are looking for calm, strong decision makers who understand front line policing. If you are looking to develop yourself, and demonstrate leadership in critical, sometimes life and death, situations, then this could definitely be the role for you.

Preventing crime, protecting the public and helping those in need is vital to the service West Midlands Police delivers daily to those who live and work in the West Midlands area. You will play a pivotal role in ensuring we deliver this service from the moment you take control of that incident.

If you would like to be at the exciting and invigorating frontline of policing and enjoy a varied week, where no two days are the same, then this could be the job for you. You will work within a friendly inclusive team of professionals who work together to deliver an excellent service. These are full time posts which require applicants to work a shift pattern with staggered start times covering 24/7, 365 days a year. Part-time and flexible working is also available to ensure that you can plan work around families, study or caring for family.

If you have any questions regarding this role, please feel free to contact Insp Rob Goodwin , Inspector Jerome Moran or Inspector Rebecca Hadlington for more information.389-16 – Dispatcher – Based at Willenhall (Coventry), Bournville Police Station or Wednesfield Police Station.

Application Form

Role Profile

The closing date is June 30, 2017

To apply for this job email your completed application to ss_applicationforms@west-midlands.pnn.police.uk

To apply for this job email your completed application to ss_applicationforms@west-midlands.pnn.police.uk

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