About the Role

Induction Dates / Shift Patterns

We have planned start dates available throughout 2017. Depending on your Assessment Centre and Interview dates you will be able to see the next available date that you could potentially start with us if you are successful through the selection process.

Dependent on your current notice period, personal circumstances and successful pre-employment checks the Recruitment Team will endeavour to allocate you to the next available induction course.

 

Induction Dates

The first seven weeks with us are really important as you will have classroom, practical and systems training to guide you through your orientation of West Midlands Police.

Once your classroom input is completed and you have the necessary IT accreditation to access our policing systems you will join the training office and will be supported to take ‘live’ calls from the public and begin to translate all the theory into practice with the help of a great team of learning coaches and supervisors.

  1. 6th March 2017
  1. 20th March 2017
  1. 3rd April 2017
  1. 24th April 2017
  1. 22nd May 2017
  1. 30th May 2017

 

Hours of work

Force Contact operate a 24/7, 365 day a year to be able to deliver a great service to the communities that we serve and be there to help those who are in need.

In order to deliver this service our Dispatchers and Contact Handlers work a variety of shift patterns. Your shift pattern will be allocated once you have been successfully selected and offered a role with us.

We will ask for your preference of shift pattern during your selection process. This is to balance your work/life needs with the needs of the organisation.

Here are our current shift pattern for each role.

 

Dispatchers

Core 24/7 Shift Pattern

Dispatchers Core 24/7 Shift Pattern

  • 2 x 12hr days, 2 x 12hr nights followed by 4 rest days
  • 1 x additional rest day every 8 weeks
  • Allocated training time

 

Core 24/7 – Shift Allowances

Dispatchers Core 24/7 - Shift Allowances
Earlies/Late Shift Pattern – 3x3x3
Earlies/Late Shift Pattern – 3x3x3

  • 3 Early, 3 Lates shifts followed by 3 Rest Days.
  • Training day every 9 weeks

 

Earlies/Late Shift Allowances

Earlies/Late Shift Allowances

Contact Officers
Core 24/7 Shift Pattern
Core 24/7 Shift Pattern

  • 24/7 consisting of 2 early shifts, 2 late shifts , 2 nights followed by 4 Rest Days
  • 20 week Pattern
  • 1 x Training Day every 10 weeks

Core 24/7 – Shift Allowances
Core 24/7 - Shift Allowances

Earlies/Lates Pattern – 3x3x3

Earlies/Lates Pattern – 3x3x3

  • Early and Late shifts consisting of 3 early shifts, 3 late shifts followed by 3 Rest Days
  • 27 week rotating Pattern
  • 2 x Training Day every 27 weeks

Earlies/Lates Pattern – Shift Allowances
Earlies/Lates Pattern – Shift Allowances

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